A private dental practice in the South of England, generating £681,921 in annual revenue, partnered with ClinBI to move beyond top-level P&L reports and uncover the true drivers of its profitability. By adopting ClinBI's AI-powered analysis, the clinic sought to transform its siloed data into a clear roadmap for strategic growth and operational excellence.

Challenges:

A lack of a holistic business overview, with data siloed and key financial insights hidden from the principal dentist.

• A lack of a holistic business overview, with data siloed and key financial insights hidden from the principal dentist.

• Inefficient marketing efforts and time-consuming administrative tasks that were not standardised.

• An inability to distinguish between high-value procedures and resource-draining services, such as loss-making dentures and consultations..

Results:

• Identified over £159,000 in potential annual profit uplift, representing a 102% improvement in net profit.

• Unlocked £77,000+ in annual profit by optimising chair utilisation and reallocating idle time to high-margin appointments.

• Increased the average profit per appointment by 63% by strategically repricing services and shifting focus to the most profitable treatments.

"ClinBI provided the clarity we were missing. By turning our complex data into a simple, actionable strategy, we were able to see the clear path to doubling our net profit without needing a team of analysts. It’s been foundational to building a more resilient and efficient practice."

— Principal Dentist, Dental Clinic